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// SHIPPING & DELIVERY

The right truck.
The right day.

Build your delivery routes once. Every order finds its route by address, its ship date snaps to the next day that truck runs, and will call pickups wait on one list, grouped by dealer.

Start a Conversation Try the route demo

INCLUDED IN BOTH PLANS · ORDERING AND EVERYTHING

DW

Logistics

Shipments, delivery routes, trucks, and drivers

Stops

1
Bayou Shutters
2200 Red Bluff Rd, Pasadena, TX, 77502
Shipment #1064
Delivered
2
Harbor Blinds
1420 Yale St, Houston, TX, 77008
Shipment #1066
Pending
3
Gulf Coast Awning
2410 Katy Fwy, Katy, TX, 77494
Shipment #1069
Pending
4
Heights Shade Co.
910 W 19th St, Houston, TX, 77008
Shipment #1071
Pending

Load Sheet

Summary of all items across all stops for warehouse workers.

Stop # Dealer Shipment # Item Count
1 Bayou Shutters #1064 2
2 Harbor Blinds #1066 3
3 Gulf Coast Awning #1069 3
4 Heights Shade Co. #1071 1
Total Stops: 4

Details

Delivery #
#214
Date
Oct 14, 2026
Route
Status
In transit

Truck & Driver

Truck
Truck 3
Driver
Linh Nguyen

Actions

Timeline

Created
Oct 07, 2026 08:15
Departed
Oct 14, 2026 07:40
001 // TRY IT

Watch an order find its route day.

Pick a dealer, a ship method, and a production start. See which route claims the address and why, the ship date snapped to the next route day, and the driver's stop list. Illustrative data only.

DW
  • Delivery Routes
  • Route 3

Route 3

Active

Austin core · reserved for two dealers

Sales Order 1852

In Process
Dealer
Shipping Method
In Process
Lead Time
Est. Ship
Oct 27, 2026
Route
ZIP 78704 · dealer restriction
Est. Distance
58 mi
Delivery Charge
$200.00 Auto formula · under 50 mi $100, else $200

Estimate based on a 10-business-day lead time from Oct 09, 2026: ready Oct 23, 2026. Delivery orders ship on the next Route 3 day: Oct 27, 2026.

Upcoming Deliveries

Generate Deliveries
Date Delivery # Stops Status
Oct 13, 2026 3
Planned
Oct 20, 2026 4
Planned
Oct 27, 2026 incl. 1852 3
Planned
Nov 03, 2026 2
Planned

Details

Name
Route 3
Description
Austin core · reserved for two dealers
Status
Active
Frequency
Every Tue
Next Delivery
Oct 13, 2026
Priority
1
Dealers
2 restricted

Coverage Summary

States
0
Cities
0
Zip Codes
59
Archive Route

Dealer Restrictions

Edit
Acme Blinds
Coastal Blinds

Only these dealers can be assigned to this route.

  1. 01 · MATCH

    The address picks the route

    ZIP, then city, then county, then state. Nobody looks up a spreadsheet of territories.

  2. 02 · SNAP

    The ship date lands on a route day

    Lead time sets the earliest day. The date moves to the next day that truck actually runs.

  3. 03 · LOAD

    The run is ready to build

    On route day, add that day's shipments as stops, set the stop order, and assign the truck and driver.

002 // DELIVERY ROUTES

Delivery route software built around your map.

Plenty of manufacturers who run their own trucks keep routes in a dispatcher's head. Put them in the system once, and every order that comes in knows where it's going and when.

DW

Logistics

Shipments, delivery routes, trucks, and drivers

New Delivery Route
Name Frequency Status
Route 3 Every Tue
Active
Route 5 Every Thu
Active
Route 7 Every Wed
Active
Route 8 Every Mon
Active
Route 9 Every other Fri
Active
Route 11 Every 2nd Thu month
Paused

Coverage, most specific first

Cover a route by ZIP, city, county, or state. An address matches the most specific route first; route priority breaks ties, and a statewide route catches the rest.

Dealer restrictions

Open a route to every dealer in the area, or reserve it for the dealers you name, like a weekly truck that only serves your two biggest accounts.

Weekly or monthly cadence

Pick the days, every week or every few weeks. Monthly routes run on a set week, like the second Tuesday. Pause a route for the holidays without losing its setup.

Trucks and drivers

Keep your trucks and drivers in Painless and assign them to each delivery run.

Real and projected deliveries

A calendar shows scheduled deliveries and the ones the route's cadence projects, so next month's route days are visible before orders fill them.

Dealer map

See every dealer a route serves on a map, and spot the ones that belong on a different truck.
003 // SHIP DATES

Ship dates dealers can plan installs around.

A promise that ignores your truck schedule isn't a promise. Painless counts lead time in business days, then moves the date to a day the truck is actually going there.

  • Lead times in business days, set for the account with product-level overrides. The longest product on the order wins.
  • Delivery orders snap to the next day their route runs. Pick up and carrier orders keep the lead-time date.
  • A shipping buffer sets the date production has to finish, so orders are staged before the truck loads.
  • Dealers see the estimated ship date on every order in their portal, without calling to ask.
See the dealer portal
Coastal Blinds
MO
Ordering

Orders

New Quote
Open Orders
6
Orders · 30d
9
+29% vs prev 30d
Bookings · 30d
$18.4K
+12% vs prev 30d
Needs action
2
Search order, PO, job or customer…
All Shipping Methods
Order Status Est. Ship
1852
In Process
Oct 27, 2026
1849
Complete
Oct 12, 2026
1847
Ordered
Nov 03, 2026
1846
Complete
Oct 07, 2026
1838
Shipped
Oct 06, 2026
1831
Shipped
Sep 29, 2026
004 // DRIVERS & WILL CALL

Every stop and every pickup, on the record.

Drivers work down the stop list and record what happened. The will call counter sees every order waiting for each dealer, with the balance due, before anything leaves the dock.

DW

Logistics

Shipments, delivery routes, trucks, and drivers

Delivery #214

Wednesday, October 14, 2026 · Route 7

1/4
stops complete
1
Bayou Shutters
2200 Red Bluff Rd, Pasadena, TX, 77502
Shipment #1064
delivered · Signed by K. Tran
2
Harbor Blinds
1420 Yale St, Houston, TX, 77008
Shipment #1066
3
Gulf Coast Awning
2410 Katy Fwy, Katy, TX, 77494
Shipment #1069
4
Heights Shade Co.
910 W 19th St, Houston, TX, 77008
Shipment #1071

A stop-by-stop view for drivers

Each stop shows the dealer, the address, and the orders on board. Mark it delivered with the recipient's name, skipped, or failed. The office sees each stop's outcome on the delivery.

DW

Transportation

Orders ready for pickup.

Coastal Blinds

Order Order Total Balance
1846 $2,418.00 $0.00
1849 $1,209.00 $604.50

Summit Awnings

Order Order Total Balance
1850 $3,860.00 $0.00

Pick up and will call, grouped by dealer

Pick Up is a shipping method dealers choose on the order. They see your warehouse address and a map. At the counter, select what's leaving, record who picked it up, done.

005 // SHIPMENTS & CHARGES

Shipments and freight, priced by your rules.

Every order ships the same way, whether it goes on your truck, a carrier's, or out the will call door. Shipping charges calculate themselves from the order.

Pick, pack, ship, deliver

Each shipment moves through Picked, Packed, Shipped, and Delivered, so the office and the dock agree on where an order stands.

Batch ship and deliver

Select a stack of shipments and mark them shipped or delivered in one pass at the end of the day.

Carrier and tracking number

For carrier shipments, record the carrier and tracking number on the shipment. Rates and labels stay in the carrier tools you already use.

Freight by zone

Freight by square foot with a zone minimum, added to the order automatically and recalculated whenever the order changes.

Liftgate, residential, distance

Liftgate and residential surcharges, and delivery distance fees based on driving miles. We set the formulas up with you; they can be taxable.
EVERYTHING PLAN

Cost of goods at ship

With inventory and accounting on, shipping issues the materials from stock and posts cost of goods sold to the ledger.

CONNECTED TO THE REST OF PAINLESS

Dealer portal

Dealers choose Delivery, Shipping, or Pick Up on the order and see the estimated ship date and pickup address.
See the dealer portal

Pricing engine

Freight, liftgate, residential, and distance charges are auto formulas, the same engine that handles rush and custom-color fees.
See auto formulas

Invoicing & accounting

Shipped orders move on to invoicing and payment, with shipping charges already on the order.
See invoicing
006 // FAQ

Shipping and delivery questions

Which plan includes delivery routes and pick up?

Both. Shipments, delivery routes, trucks, drivers, and pick up are part of the Ordering plan and the Everything plan.

How does Painless decide which route an order goes on?

It matches the ship-to address from most specific to broadest: ZIP code, then city, then county, then state. If two routes match at the same level, route priority breaks the tie. Routes can also be limited to specific dealers.

How is the estimated ship date calculated?

Lead time is counted in business days from the day the order goes into production, using the longest lead time of any product on the order. For delivery orders the date then snaps forward to the next day the matching route runs. Dealers see the estimated ship date on their order in the portal.

How do carrier shipments work?

Ship by carrier and record the carrier and tracking number on the shipment, so anyone on your team can answer where an order is. Carrier rates and labels stay in the carrier tools you already use.

Can we charge for freight, liftgate, residential, and distance?

Yes. Shipping charges are auto formulas: freight by square foot with a zone minimum, liftgate and residential fees, and distance fees based on driving miles. We set them up with you, and they recalculate whenever the order changes.

// SHIPPING & DELIVERY

Put the dispatcher's whiteboard in the system.

Bring your routes, your truck days, and your will call process. We'll show you your orders landing on the right day.

Start a Conversation See Pricing

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